Tour, Shipment & Order Status

Orbit supplies a current status for tours, shipments and orders. Statuses are updated in lockstep:

Tour Status

Shipment Status

Order Status

Description

requested

Order is requested, no shipment and no tour created yet.

Unrouted

confirmed

Order is confirmed, shipment is created but not routed on a tour yet.

Unassigned

Routed

confirmed

Tour is created from shipment, not assigned to a carrier yet.

Assigned

Routed

confirmed

Tour is assigned to a carrier.

Running

EnroutePickup

confirmed

Tour is started. More detailed tour status can be obtained from "substatus" property. Shipment status is updated.

Running

EnrouteDropoff

confirmed

Shipment pickup stop is reached on tour, shipment status is updated.

WaitingForReview

Delivered

completed

Tour is finished and waiting for review. Shipment status is updated to "Delivered".

Completed

Delivered

completed

Tour is reviewed. No effects on shipment and order status.

Cancelled

Cancelled

cancelled

Each object can be cancelled independently.